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Following are a few letters
and some comments on our services and guides, from those clients who
have received our services in China recently. |
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Dear Lily:
My wife, Shula , and I have just returned from our China/Japan trip and
want to thank you and your Beijing and extended suppliers throughout
China for the wonderful two weeks we spent in China and the most
dedicated and professional service we received from our guides in
Beijing (Alex), Xi 'an (April), Lhasa (Jim), Chengdu (Lily) and Shanghai
(Ping Ping) and their respective drivers. I make these comments as a
marketing research professional whose practice includes customer service
quality fulfillment evaluation. Of particular importance is that all of
our arrangements were made with Success Tours via E-Mail and everything
was actually delivered as promised and more.
Best personal regards,
Stanford Klapper
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