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MARCUS BLAKE SIERRA

.7275 Anakua Street, Honolulu, Hawaii 96825
.E-mail: Marcus_Sierra@yahoo.com

December 9, 2001

Success China Tours
Yi20 Fuxinglu Street, Beijing 100036

Dear Mr. Yu:

The seven of us would like to thank you very much for your excellent planning and service in putting together our two-week tour across China. My family and I had such a wonderful time. Everything that you booked for us matched our specifications, from the flights and cruises to the hotels, ground transportation and English-speaking guides.

Your English-speaking guide, Jenny, was excellent. She made herself available to us even at night when we needed to communicate with the hotel staff. She enhanced our enjoyment of the Shaolin Temple and Dengfeng sights so much that we asked your local contact in Chengdu to add another guide for our trip to the Panda Breeding and Research Center. The additional guide, Louis, met us in Chengdu the next morning and gave us an incredible tour of the Panda Center and of Wuhou Ci. My son especially liked Louis' stories of Liu Bai. I also want to let you know that your tour drivers were all very friendly, prompt, considerate and safe and their vehicles were always in new and clean condition. We were especially happy about the 20 person van that picked us up in Zhengzhou. It was first-class.

My brother and sister-in-law would also like to express their appreciation for helping them when they needed to divert from the itinerary and fly to Hong Kong earlier. Your local contact, Lucy, delivered the new tickets in the morning and also put them in great seats for the flight to Hong Kong. We also would like to thank you for helping us to revise our flights and hotel arrangements with only a few hours notice when my parents decided they wanted to spend an extra day in Guilin. That extra day in Guilin was their favorite day of the trip.

Mr. Yu, I am very glad that we discovered your tour company in Beijing and that we booked our tour directly through your company rather than through an agency in the United States. Your personal service and extensive network of contacts with CTS agents all over China proved both incredibly reliable and extremely resourceful. I feel that we received a great deal of quality and value for our money and that you provided us with the type of direct and first-hand service that only a reliable tour operator in China can provide. Thank you. We will highly recommend your company to all of our friends and relatives in California and Hawaii.

Best Regards,

Marcus B. Sierra and Family
Honolulu, Hawaii and
San Francisco, California

Attachment: Family photo in Chengdu

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